Returns & Exchanges

At Smart Foal, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing